Advisory & Delivery

ICT Procurement & Lifecycle

An Indigenous SMB based in Canberra and listed on the BuyICT Digital Marketplace. We manage the entire procurement process and device lifecycle on your behalf.

Buying the hardware is the easy part. The expensive part is everything around it: staging, enrolment, asset records, warranty claims, replacements, and the devices that quietly leave the organisation without ever being wiped.

CDTS supplies hardware as an Apple Authorised Reseller and as a partner for Samsung, HP and the major Windows manufacturers — and then handles the lifecycle around it. Devices arrive at your users already enrolled, configured and recorded.

As a 100% Indigenous-owned Australian small-to-medium business listed on BuyICT, procurement through CDTS also contributes to your obligations under the Indigenous Procurement Policy.

What’s included

Scope of the service

The components we deliver and operate under this service. Scope is agreed per engagement — this is the standard shape.

01

Hardware supply

Apple, Samsung, HP, Windows 11 endpoints, large-format display technology and network equipment.

02

BuyICT Digital Marketplace

Listed supplier — a straightforward buying path for Commonwealth and ACT government customers.

03

Staging & zero-touch enrolment

Devices registered to Apple Business Manager, Knox Mobile Enrolment or Autopilot before they ship, so they enrol on first boot.

04

Asset & warranty management

Serial-level asset records, warranty tracking and repair coordination so nobody is chasing a receipt.

05

Secure disposal

Certified data destruction and disposal, with the certificate you will be asked for at audit.

06

Indigenous Procurement Policy

Spend with a 100% Indigenous-owned SMB, supporting your IPP targets without a separate arrangement.

Common questions

How do government buyers purchase from CDTS?

We are listed on the BuyICT Digital Marketplace, which is the straightforward path for Commonwealth and ACT government buyers. As a 100% Indigenous-owned SMB, that spend also contributes to your Indigenous Procurement Policy targets.

Do devices arrive ready to use?

Yes. Devices are registered to Apple Business Manager, Knox Mobile Enrolment or Windows Autopilot before they ship, so they enrol and configure themselves on first boot. They arrive recorded in your asset register, not in a box.

What happens to devices at end of life?

Certified data destruction and disposal, with the certificate you will be asked for at audit. This is the step most fleets skip, and it is the one that turns up in an incident review.

Do we have to buy hardware through you to use your managed services?

No. Plenty of our managed customers buy hardware elsewhere. Procurement through CDTS simply removes a handoff — and the asset record tends to be better when one party owns the whole lifecycle.

Next step

Talk to us about ICT Procurement & Lifecycle

Tell us what the environment looks like today. We will tell you honestly whether this is the right place to start.