Mobility & Endpoint

Ivanti EPMM → Neurons Migration

Four-time Ivanti and MobileIron Partner of the Year. CDTS migrates organisations from Ivanti EPMM to Ivanti Neurons for MDM (PROTECTED) without resetting devices or rebuilding the fleet.

Every on-premises EPMM environment reaches the same decision point: keep paying to run servers, connectors, certificates and a maintenance window, or move to the cloud-native platform and stop. The reason organisations delay is almost always the same fear — that migration means wiping and re-enrolling every device.

It does not. Using Ivanti’s Low User Impact migration tooling, CDTS moves devices between platforms without a factory reset and with minimal user interaction. We have run this pattern repeatedly for Australian government customers, which is why we can be specific about what breaks and how to sequence around it.

A migration engagement starts with an assessment: what is enrolled, which policies are actually in use, which integrations are load-bearing, and what the realistic cutover shape looks like for your user population.

What’s included

Scope of the service

The components we deliver and operate under this service. Scope is agreed per engagement — this is the standard shape.

01

Migration assessment

A written picture of the current EPMM environment — device inventory, policy inventory, integrations, certificate dependencies and risk register.

02

Target platform design

Ivanti Neurons for MDM (PROTECTED) tenancy design, with policy translated rather than copied so you do not migrate old debt.

03

Low user impact migration

Devices moved using Ivanti’s LUI tooling — no factory reset, minimal user interaction, staged by cohort.

04

Integration cutover

Identity, certificate authority, email, per-app VPN and conditional access reconnected and verified before each wave.

05

Decommissioning

On-premises infrastructure retired cleanly, with certificate and connector dependencies traced before anything is switched off.

06

Post-migration operation

CDTS can run the new environment as a managed service from cutover, so the knowledge does not leave when the project closes.

Platforms & vendors we deliver on
  • Ivanti Neurons for MDM
  • Ivanti EPMM
  • Ivanti Neurons for MTD
  • Ivanti Sentry

Common questions

Do users have to wipe their device?

No. Ivanti’s Low User Impact migration path moves supervised and managed devices without a factory reset. Users typically see a prompt and a short reconfiguration rather than a rebuild.

How long does a migration take?

It depends on fleet size, policy complexity and how many integrations are load-bearing. The assessment gives you a sequenced, costed plan before you commit to a cutover date.

What does “(PROTECTED)” mean here?

It is the vendor designation for Ivanti Neurons for MDM (PROTECTED), the platform we migrate to. It describes the product, not a certification held by CDTS.

Next step

Talk to us about Ivanti EPMM → Neurons Migration

Tell us what the environment looks like today. We will tell you honestly whether this is the right place to start.